Privacy Policy | Forgetmenotpetcare

Last update on the 10th May 2024

Privacy Statement

Your privacy is very important to us. We will not sell, share or rent this information to third parties. By using this website, you agree to the Privacy Policy. If you do not agree, please do not use this website. The information contained in this website is provided in good faith. The use of this website and any information on this website is entirely at the risk of the user. Under no circumstance shall Forget Me Not Petcare Ltd (Company Number: 15685625) or any of its subsidiaries be liable for any costs, losses, expenses or damages (whether direct or indirect, consequential, special, economic or financial including any losses of profits) that may be incurred through the use of any inaccurate information contained in this website. Forget Me Not Petcare Ltd reserves the right to change any information or any part of this website without notice.

At Forget Me Not Petcare , we are committed to maintaining the trust and confidence of our visitors to our web site. We want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information and how we use it. This website complies with all UK national laws and requirements for user privacy.

Data collection and use

Whilst using our website, you will be required to provide personal data (name, address, email, telephone number, etc.). We use that information to contact you if we need to book an appointment and to obtain or provide additional information; to check our records are correct and to occasionally check you’re happy with the service we provide. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone, fax and email details, you consent to Forget Me Not Petcare contacting you using that method.

How long do we keep data for?

Forget Me Not Petcare will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide our services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period as required, even after it is no longer needed to provide the Services to you.

Choosing how we use your data

Forget Me Not Petcare understands that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all the following: You can verify the details you have submitted to Forget Me Not Petcare by contacting our customer services team or e-mailing us at Nancy.Montoya@forgetmenotpetcare.co.uk. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.You can also contact us by the same method to change, correct, or delete your personal information controlled by Forget Me Not Petcare regarding your profile at any time.

Third Parties

We may transfer or disclose the personal data we collect to third party contractors, subcontractors, and/or their subsidiaries and affiliates such as a crematorium.